HA Pet Supplies offers products for dogs, cats, birds, fish, small pets, grooming, feeding, toys, and other everyday pet-care needs.

Yes. Our store includes supplies for a variety of household pets, with new products added regularly.

Product availability is shown on the product page. Customers can also contact our support team for assistance.

Yes. We continue expanding our range of pet supplies and accessories to bring you the best pet supplies online.

Browse the website, add your selected products to the cart, and complete checkout.

Customers should contact HA Pet Supplies as soon as possible after placing the order. Whether changes are possible may depend on the order status.

Customers can use their order information or contact our support team for help.

Contact us immediately with your order details and the correct address.

We currently deliver within the United States. For specific delivery areas, please see our Shipping Policy.

Delivery times vary based on location. Please refer to our Shipping Policy for estimated delivery times.

Shipping costs are calculated at checkout based on order size and delivery location. See our Shipping Policy for details.

Once your order ships, you’ll receive a tracking number via email. You can also check your order status in your account.

If your package is delayed, please contact our support team. We’ll help track your package and resolve any issues.

Currently, we ship within the US. For international inquiries, please contact us.

Yes. We accept returns within 30 days of purchase. Please see our Returns Policy for details.

Refund requests can be initiated through our Returns page. Please have your order number ready.

Please contact us immediately with photos of the damaged product and your order number. We’ll arrange a replacement or refund.

If you received the wrong product, contact our support team with your order details. We’ll correct the issue promptly.

Refunds are typically processed within 5–7 business days after we receive the returned product.

We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods at checkout.

Yes. We use industry-standard encryption and security measures to protect your payment information.

Your payment will be processed at the time of order placement.

If your payment is declined, please check your payment details and try again. Contact your bank or our support team for further assistance.

Yes. HA Pet Supplies serves both retail customers and wholesale buyers. We specialize in wholesale pet supplies and bulk pet products.

Pet stores, groomers, online retailers, breeders, shelters, and other businesses can contact us about bulk purchasing.

Contact HA Pet Supplies with the products and approximate quantities you need.

This can depend on the product. Customers should contact the wholesale team for current requirements.

Yes. Customers can contact us for product availability and bulk-order pricing.

No. You can check out as a guest. However, creating an account allows you to track orders and save your information.

Click the “Forgot Password” link on the login page to reset your password via email.

Log in to your account and update your profile information in the account settings.

Check that all required fields are filled and try again. If issues persist, contact our support team.

Email: hapetsupplies@gmail.com · Phone: +1 512 880 3331

5900 Balcones DR #5643, Austin — serving pet supplies in Austin and nationwide.

Use our Contact Us form, email, or phone and select or mention Wholesale / Bulk Order.